Legal Notice, Service Terms, Privacy & Cookie Policy
This page combines the Legal Notice, Website Terms of Use, General Service Information, Privacy Policy and Cookie Policy for www.carinspectorjack.com.
Purpose of this website
This website provides information about independent vehicle-related services, including pre-purchase consultations, vehicle search and research, and on-site vehicle inspections.
Users must use the website lawfully and must not interfere with its security or operation, introduce malicious software, attempt unauthorised access, or use its content in a way that infringes the rights of Car Inspector Jack or third parties.
The information on this website is general in nature. It may be corrected, updated, replaced or removed where necessary. Reasonable efforts are made to keep it accurate and current, but its completeness or continued availability cannot be guaranteed.
Enquiries, bookings and contracts
Sending an enquiry through WhatsApp, email, telephone or this website does not by itself create a confirmed booking.
A service becomes binding only after the relevant service, scope, price, vehicle, location, date, travel costs and any specific conditions have been agreed and Car Inspector Jack has confirmed the booking in writing or by another durable electronic means. Before confirming and paying, the client will be given access to these terms and asked to accept them.
Unless expressly agreed otherwise, the full agreed price must be received before Car Inspector Jack departs for an on-site inspection or begins the booked remote service. Available payment methods will be communicated during the booking process.
If information provided by the client, seller or third parties changes materially before the service, the scope, timing or price may need to be revised. Any material change will be communicated to the client before proceeding.
Specific written conditions communicated and accepted for an individual booking form part of the contract. If they conflict with this document, the individually agreed condition applies only to the extent permitted by law. Mandatory consumer rights always take priority.
Services and professional assessment
A consultation, search, research service or vehicle inspection is an independent professional assessment based on the vehicle's accessible condition, the information available, the agreed scope and the circumstances existing at the time of the service.
Unless expressly included in the agreed service, an inspection does not involve dismantling components, opening sealed units, laboratory analysis or verification of matters that cannot reasonably be accessed or observed.
An inspection or consultation does not constitute a vehicle warranty and does not replace an official ITV inspection, a dismantling-based workshop diagnosis, manufacturer certification or valuation for insurance purposes.
Any recommendation reflects the information available at the time. The final decision whether to buy, negotiate, reserve, transport, register or use a vehicle remains with the client.
The service is considered completed when the agreed inspection, consultation, search or research work and the expressly agreed principal deliverable have been provided. The client's decision not to purchase the vehicle, dissatisfaction with the vehicle itself, disagreement with an honestly reached professional recommendation, or a change in the vehicle's condition after the assessment does not mean that the service was not performed.
The client must provide accurate information, identify the relevant vehicle and seller, and ensure that lawful access and the seller's permission have been arranged. Any test drive is subject to the owner's permission, roadworthiness, valid insurance and safe conditions. Car Inspector Jack may refuse or stop any activity considered unsafe, unlawful or outside the agreed scope.
Prices and additional costs
Consumer prices displayed on this website include applicable Spanish VAT (IVA), unless expressly stated otherwise.
Travel, mileage, flights, accommodation, tolls, temporary insurance, third-party reports or other necessary additional costs may apply depending on the vehicle's location and the requested service. Applicable additional costs, or the method used to calculate them, will be communicated before the booking is confirmed.
Prices and availability shown on the website may be updated. A price change will not affect an already confirmed booking unless the client requests a material change to the service.
Cancellation, access failure and statutory withdrawal
Client cancellation and rescheduling
Appointments reserve professional time and may require advance preparation, coordination and travel arrangements. Any cancellation or rescheduling conditions applying to the booking will be communicated before confirmation and must be accepted by the client. Statutory consumer withdrawal rights described below remain unaffected.
Third-party costs specifically authorised by the client and already incurred, such as flights, accommodation, temporary insurance, tolls or paid vehicle-history reports, are non-refundable to the extent permitted by law and where they cannot reasonably be recovered from the relevant provider.
​
Seller absence, refused access or unavailable vehicle
If the inspection cannot be carried out because the seller fails to attend, refuses access, withdraws permission, provides no keys, or the vehicle is absent or materially inaccessible for reasons not attributable to Car Inspector Jack, the client will normally receive a refund of 50% of the inspection price. The remaining 50% covers the reserved appointment, prior coordination, preparation and professional time committed to the booking.
Separately agreed third-party and travel costs already incurred are treated as stated in section 6.1. If only part of the agreed inspection can reasonably be completed, Car Inspector Jack will document the work performed and discuss the appropriate next step with the client. This clause does not apply where the failure to provide the service is attributable to Car Inspector Jack, and it remains subject to mandatory consumer law.
​
Cancellation by Car Inspector Jack
If Car Inspector Jack must cancel and cannot offer a reasonable alternative accepted by the client, amounts paid for the unperformed service will be refunded. This does not affect any further mandatory rights the client may have.
​
Fourteen-day statutory withdrawal right
Where a consumer concludes a service contract at a distance, including through WhatsApp or email, the consumer generally has 14 calendar days from conclusion of the contract to withdraw without giving a reason, subject to the exceptions and conditions established by Spanish consumer law.
To exercise this right, the consumer must send an unequivocal statement to mail@carinspectorjack.com.
If the consumer requests that the service begin during the 14-day withdrawal period and later withdraws before completion, the consumer may be required to pay an amount proportionate to the service already provided, where legally applicable.
Once a paid service has been fully performed, the right of withdrawal is lost only where performance began with the consumer's prior express request and acknowledgement that the right would be lost once the service had been fully performed.
After the service has been fully performed under these conditions, no refund is due merely because the client changes their mind, decides not to purchase the vehicle, disagrees with the recommendation, or because the vehicle's condition changes or a defect arises after the inspection.
These statutory rules are separate from the contractual cancellation and rescheduling rules above. Nothing in this document limits mandatory consumer rights or prevents a client from making a genuine claim that the agreed service itself was not performed with the legally required professional care.
Intellectual and industrial property
Unless otherwise stated, the content of this website, including texts, photographs, videos, branding, designs, reports, inspection materials, checklists, guides and downloadable documents, is owned by Car Inspector Jack or used with appropriate authorisation.
It may not be copied, reproduced, distributed, modified, published, resold or exploited commercially without prior written permission. Any expressly authorised personal use must preserve copyright and ownership notices.
Third-party trademarks, vehicle manufacturer names, logos and images belong to their respective owners. Their appearance does not imply affiliation, sponsorship or endorsement.
External services and links
The website may link to or interact with third-party websites and services, including WhatsApp, mapping services, social networks, payment providers, video platforms and vehicle-information providers.
Car Inspector Jack does not control third-party content, availability, security or privacy practices. Users who follow an external link become subject to the relevant third party's terms and privacy information. Inclusion of a link does not necessarily constitute a recommendation or commercial relationship.
Liability and website availability
Reasonable measures are taken to maintain the website's security and availability. Uninterrupted access, freedom from technical errors or the absence of harmful third-party interference cannot be guaranteed.
Car Inspector Jack is not responsible for damage caused solely by unlawful third-party interference, external services outside its control, or a user's misuse of the website, except where responsibility cannot legally be excluded.
Nothing in this document excludes or limits liability in circumstances where exclusion or limitation is prohibited by law, nor does it restrict the mandatory rights of consumers.
Privacy Policy
Data controller
The controller responsible for personal data processed through this website and in connection with the services is:
Merlin Jack Simmel, trading as Car Inspector Jack
NIF:Y-0288786N
Address: Calle Jacinto Benavente N.14 29601-Marbella-Spain
Email: mail@carinspectorjack.com
​
Personal data processed
Depending on the user's interaction and the requested service, the following data may be processed:
-
identity and contact information;
-
WhatsApp, email and telephone communications;
-
billing, transaction and payment information;
-
vehicle advertisements, registration details, VINs, photographs, videos, documents and vehicle-history information;
-
information supplied about sellers, owners or other persons involved in a transaction;
-
appointment, location and travel information;
-
technical information such as IP address, device, browser, security logs, cookie identifiers and website usage data; and
-
any other information voluntarily provided in connection with an enquiry or service.
Users who provide personal data relating to another person must have a lawful basis to do so and should provide that person with the relevant privacy information where required.
​
Purposes and legal bases
Personal data may be processed to:
-
respond to enquiries and take steps requested before entering into a contract;
-
arrange, provide, document and follow up contracted services;
-
communicate with clients, sellers and other persons where necessary for the requested service;
-
manage payments, invoices, accounting and tax obligations;
-
prevent misuse, maintain security and establish, exercise or defend legal claims;
-
comply with legal obligations and lawful requests from public authorities; and
-
send optional marketing communications or use non-essential cookies where valid consent has been given.
The applicable legal bases are the performance of a contract or pre-contractual measures, compliance with legal obligations, legitimate interests in operating and protecting the business and resolving claims, and consent where specifically requested. Consent may be withdrawn at any time without affecting processing already carried out lawfully.
​
Recipients and service providers
Personal data is not sold.
It may be disclosed or made accessible, where necessary, to website and hosting providers such as Wix; communications providers such as email and WhatsApp/Meta; payment providers selected by the client; accounting, legal and professional advisers; vehicle-history or technical-information providers used for the requested service; and competent public authorities where required by law.
Each external provider may process data under its own terms where it acts as an independent controller. Users should review the privacy information of a third-party service before using it.
Some providers may process data outside the European Economic Area. Where required, such transfers will rely on an adequacy decision, approved contractual safeguards or another lawful transfer mechanism.
​
Retention
Enquiry data will be retained only for as long as reasonably necessary to respond and follow up. Contract, invoice and transaction records will be retained for the statutory accounting, tax and legal limitation periods, which may generally extend to six years for relevant business documentation. Evidence required for legal claims may be retained until the applicable limitation period has expired.
Data processed solely on the basis of consent will be retained until consent is withdrawn or the data is no longer necessary, subject to any legal retention requirement.
​
Data protection rights
Individuals may request access to, correction or deletion of their personal data, restriction of processing, objection to processing and data portability where applicable. They may also withdraw consent at any time.
Requests may be sent to mail@carinspectorjack.com. Sufficient information may be requested to verify the identity of the applicant and protect personal data from unauthorised disclosure.
Individuals also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos): https://www.aepd.es.
​
Security, minors and automated decisions
Reasonable technical and organisational measures are used to protect personal data. No internet-based system can, however, guarantee absolute security.
The website and services are not directed at children, and personal data from minors is not knowingly requested through the website.
No decisions producing legal or similarly significant effects are made solely by automated means.
Cookie Policy
What cookies are
Cookies and similar technologies are small files or identifiers stored or accessed on a user's device. They may be necessary for the website to function or may support preferences, statistics, embedded content or advertising.
​
Categories used
This Wix website may use:
-
Strictly necessary cookies: required for security, network management, accessibility, consent settings and essential website operation. These do not require consent where the legal exemption applies.
-
Preference or functional cookies: remember choices or enable optional functions.
-
Analytics cookies: measure visits and use of the website.
-
Marketing cookies: measure campaigns, create profiles or support personalised advertising.
-
Third-party cookies: may be set when users interact with embedded or linked services.
Non-essential cookies will not be activated before the user has given valid consent. Refusing optional cookies will not prevent access to the basic website, although some optional features may not function.
​​​
Managing and withdrawing consent
On the first visit, users can accept all optional cookies, reject all optional cookies or configure their preferences. Accept and reject options must be presented with equivalent visibility and ease of use.
Consent can be changed or withdrawn at any time through the permanent Cookie Settings link available on the website. Withdrawal does not affect the lawfulness of earlier processing.
Users may also delete or block cookies through their browser settings. Browser controls may not replace the website's consent mechanism for non-essential cookies.
Website Owner
In accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following information identifies the owner and operator of this website:
Legal name: Merlin Jack Simmel
Trading name: Car Inspector Jack
NIF: Y-0288786N
Business address: Calle Jacinto Benavente N.14 29601-Marbella-Spain
Email: mail@carinspectorjack.com
Telephone: +34 613 660 442
Website: www.carinspectorjack.com​
​
Car Inspector Jack is not affiliated with, employed by or commissioned by any vehicle manufacturer, dealer or seller unless expressly stated in a specific case.